Paying by
telephone
Provided you have a keypad
telephone, you can make payments by telephoning 020 8430 2000 and
selecting option 1.
Please have your payment details and appropriate
reference number to hand and follow the simple instructions. This
service is available 24 hours a day.
This service will inform you of an authorisation number for the
card payment provided the card is accepted. Please keep a note of
it.
Benefits of using this
option:
- Available 24 hours per day, seven days per
week
- Safe and secure payment channel accepting payments from all
major debit and credit card providers
- You can also get your balances over the phone
- Calls are free at local service centres.
Some transactions can be made by speaking to a member of staff.
See
our payment options guide for more details.