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Paying at a Post Office or PayPoint Outlet

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Payment for housing rent, Council tax and fixed penalty notices can be made at any post office or PayPoint outlet.

Housing Rent


Payment for housing rent can be made in cash at a Post Office or PayPoint outlet using an allpay card. To request an allpay card for housing rent call 020 8430 6327.

If you would like to order an allpay payment card online to make payments at a Post Office or PayPoint outlet, please send your name, address and your 10 digit rent reference number to the rent service email inbox at hsg-rentservice.supportgroup@newham.gov.uk. Cards will be posted to your address within 10 working days.


Council Tax


Newham residents who choose to pay their Council Tax bill by cash can do so by presenting their bill at any Post Office or PayPoint outlet. The barcode on the front of the bill will be scanned and a receipt for payment will be issued. You should keep your receipt in case you have any queries about your account.

Residents who have an allpay card to pay for Council Tax can continue to use it. Replacement allpay cards for Council Tax will not be issued.

Benefits of using paying at a Post Office or PayPoint Outlet:

  • Large number of outlets in Newham
  • Safe and secure payment channel


To find out which outlets are closest to you, visit www.allpay.net and enter your post code in the search field.

Payment is transferred into your rent or Council Tax account in approximately three working days.


Fixed penalty notices


Payment for fixed penalty notice can be made by presenting the barcode on the notice.

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