Help with finding childcare

Our Family Information Service (FIS) provides free information for parents and carers about childcare in Newham, including childminders, nurseries, holiday and out of school activities, and other services for children under 16.

You can contact the Family Information Service on freephone 0800 074 1017 from 9am to 5pm, Monday to Friday.or by emailing fis@newham.gov.uk

We provide information on:

• Childcare/early years provision and childcare/early years vacancies
• Sure Start Children's Centres for families with young children, including childcare; play and learning; health; parenting and family support; training and employment services (and including support for childminders)
• Selecting the right provision for you
• Where to get help with paying for childcare
• Free childcare places for 3 and 4 year olds under the Nursery Education Grant scheme, plus applying for a place on the 2-year-old programme
• Where to go if you want to train or work in childcare
• What to do if you want to set up childcare provision
• Other in-depth support and advice

What happens next?

We will give you the information you need by telephone, by email or through the post about the types of services offered by providers registered with us, and we will provide information to help you make informed choices.

Childcare providers: register on our database

The FIS database is free for childcare providers to join. We will add your details on request and, with your permission, they can also be displayed on Newham's Children's Services Directory and the new national database launching later this year, the Parent Know-How Directory (keep watching here for updates). These are all great ways to advertise your childcare services.