Pupil Services

Pupil Services assist families with school aged children. We can help you find places in nursery, primary and secondary schools and offer the right to appeal on school admissions. We also provide information and assistance in helping your child get benefits such as free London Transport bus passes.

Pupil Services
PO Box 69972
London
E16 9DG
Tel: 020 8430 2000


We can help families with the following:

• Finding you local schools
• Finding a Newham primary or a Newham secondary school place - this is known as an 'in year' admission.
• Transferring a child from one Newham school to another Newham school - this is known as an 'in year' transfer.
• A child's transition from primary to secondary school - this is known as primary to secondary transfer or Year 6 to Year 7 transfer.
• Finding a child a reception class place/starting school in Newham - this is known as a reception class application
• What to do if you are not happy with the school place that a child has been offered - this is known as an admission appeal.
• What to do if your child is excluded (suspended or expelled) from school.
• What to do if you are low income and my child need's free travel to school - this only applies if they cannot use the Mayor for London's Free Bus Pass scheme.

Our job is to:

• Provide information about how to obtain a nursery school or class place for under 5's in Newham. Local nursery, infant and primary schools manage admissions to nursery aged children (3-4 year olds)
  
• Help you find and offer places in the primary schools in the borough
  
• Help you find and offer places in the secondary schools in the borough
  
• Offer free bus passes for those children who are eligible and are not covered by the Mayor of London's free bus pass scheme
  
• Offer the right of appeal to school admissions. We will send out forms for parents to complete.

We are informed of any exclusion and are involved in allocating alternative educational provision. There are also exclusion appeals, which we can help you with.

First point of contact is through the Council's Contact Centre on 020 8430 2000. They will be able to send out application forms for all the services mentioned above. If they cannot deal with your enquiry they will pass you onto someone in Pupil Services Section who can.