Annual Report for
Council Housing
From 2010 the government now
requires all social landlords to provide an annual report for
tenants that show how landlords are meeting a set of new national
standards.
These new standards have been introduced by the social
housing regulator, the Tenant Standards Authority (TSA). The standards
that apply to local authorities are set out in the table
below.
| Standards |
Requirements |
| Tenant involvement and empowerment |
Customer service, choice, complaints
Involvement and empowerment
Understanding and responding to the diverse needs of
tenants |
| Home |
Repairs and maintenance
Quality of accommodation |
| Tenancy |
Allocations
Tenure |
| Neighbourhood and community |
Neighbourhood management
Local area co-operation
Anti-social behaviour |
| Value for money |
Value for money |
If you have any comments on the report or would like to receive a
hard copy of the report please contact the Housing Client Team:
- Email:
housing.client@newham.gov.uk
- Telephone: 020 8430 2000
- Post: Housing Client Team, 3rd Floor West
Wing, Newham Council, 1000 Dockside Road, London, E16 2QU