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Contact Housing Options Centre

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The Local Service Centres and the Housing Options Centre can provide you with housing advice.

If we cannot help you at any of the Local Services Centres you may be referred by appointment to see one of our housing advisors at the Housing Options Centre.

Housing Options Centre
3 Pragel Street
Plaistow
London
E13 9HB
Tel: (020) 8430 2000
Fax: (020) 3373 3408
Email us on: hsghoc@newham.gov.uk

Telephone Duty lines:
Prevention and Advice enquiries (020) 8430 2000 Ext: 38882 or 38883
Homeless Assessment case enquiries (020) 8430 2000 Ext: 38880 or 38881

Opening Times
Monday - Friday 9am to 3.30pm, except Wednesday 1pm to 3.30pm

Map
Nearest Tube: Upton Park, Canning Town
Bus: 330 (from Upton Park), 5, 115, 330 (from Canning Town), 473, 262 (from Stratford)

Emergency Telephone:
At all other times, including evenings, weekends, and bank holidays, we run an out of hours service that can provide you with assistance.
Tel: (020) 8552 9587


Accessibility

  • Our reception windows and interview rooms have induction loops.
  • There are access facilities for wheelchair users
  • Interpreting services are available, but in emergency situations Language Shop is used
  • For deaf or hearing impaired clients visit Text Relay


We provide advice on:

  • Finding accommodation and the options available
  • The rights and responsibilities of landlords and tenants
  • Homelessness and homeless prevention
  • How to claim Housing Benefit

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