Request a review of
your homelessness decision
If you are unhappy with the
decision made on your homelessness application you have a right to
request a review of that decision.
How do I request a review of a decision on my
Homeless application?
A review can be requested by completing a review form. The review
form can be obtained from a Local Service Centre or the Housing
Options Centre.The completed review form should be sent to:
The Review Manager,
Housing Options Centre,
3 Pragel Street,
Plaistow,
London,
E13 9HB.
A review request can be made on your behalf by another
person.
Are there time limits on making a review
request?
Any request for a review should be made within 21 days of you being
notified of the decision. The Council does have discretion to
accept or reject a request for a review made after this period has
elapsed.
What decisions can be reviewed?
If the Council decides you are not eligible for assistance, do not
have a priority need, became homeless or threatened with
homelessness intentionally, or you do not have a local connection
with this borough you can request a review. You can also request a
review of the suitability of any temporary accommodation whether or
not you accept the offer. You cannot however request a review of
the suitability of emergency accommodation offered to you pending
the completion of enquiries into your application.
Do I need to provide any additional
information?
If you wish to request a review, you, or someone acting on your
behalf, should make written representations and provide any new
information that you may have in support of your request for a
review. All the information provided will be considered and
assessed by the Review Officer, who may also invite you to attend
an interview. When the Review Officer has completed the review you
and/or your representitive will be advised of the outcome in
writing.
How long does the Reviews Manager/Officer have to complete
the review?
Reviews have to be completed within 8 weeks of the date that the
review was requested. It is however possible for extensions be
agreed in some circumstances.
Does the Council have to accommodate me while the review is
being conducted?
The Council does not have a duty to provide you with accommodation
while the review is being carried out. However, if there are
exceptional circumstances, the Council may provide you with
accommodation pending the review being completed.
What can I do if I am not satisfied with the Review
decision?
If you are dissatisfied with the review decision, you can appeal on
a point of law to the County Court. You must appeal to the County
Court within 21 days of the date on which you are notified of the
review decision. Should you wish to appeal to the County Court it
is advisable that you seek independent legal advice.