Contact Temporary
Accommodation for repair and rent enquiries
The Temporary Accommodation Rent
Service and Former Tenants Arrears team are here to help you if you
have any difficulties paying your rent. If you wish to report a
repair you should contact your Managing Agent.
If your enquiry is about your rent and how to
pay your rent please contact the Rent Service Team. If
your enquiry is about your former arrears or how to pay
your former tenant arrears please contact the Former
Tenant Arrears Team.
You can write to the Rent Service Team or the
Former Tenants Arrears Team at :
Temporary Accommodation Service
1st Floor
Bridge House
320 High Street
Stratford
London
E15 1EP
Map
The Rents Team have drop in sessions:
- Monday and Tuesday 1pm to 4 pm at Stratford Local Service
Centre, 112 - 118 The Grove, E15 1NS.
Map
- Thursday 9 am to 4 pm and Friday 9 am to 12 pm at Bridge House.
Map
How to get to us
- Nearest tube/rail station: Stratford served by
Jubilee and Central Lines, Docklands Light Railway and Network Rail
services. Maryland served by Network Rail services.
- Buses: Visit the
Transport for London
website
Accessibility
Deaf or hearing impaired clients
Visit
Typetalk
Bridge House interview rooms have an induction loop for hearing aid
users
For wheelchair users
Bridge House is
wheelchair accessible.
Interpreter services
Language Shop provides
interpreting services for the Temporary Accommodation Service
Repairs
If your enquiry is about a repair, then
please get in touch with your
Managing Agent.
If you are a
Housing Association tenant you can contact your landlord
directly.