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I have a problem with my neighbours, what can I do?

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Everybody has the right to live safely and peacefully in their home. If you are experiencing problems with your neighbours, the following steps are recommended to resolve your problems.

Step 1. First talk to the person or company responsible. You may find that the problem can be resolved easily.

Step 2. If you feel threatened or the person has acted aggressively towards you, you can use a mediation service, where an independent third party helps to produce an agreement. It is another possible way to find a solution.

Conflict and Change - mediation service
2A Streatfield Avenue
East Ham
London
E6 2LA

Tel: 020 8552 2050
Email: info@conflictandchange.co.uk

Step 3. For ongoing problems where the above is not working, contact the following council teams, they have enforcement powers.


Noise and Nuisance Team
Anyone who experiences noisy neighbours or barking dogs can report it to the Noise Team on 020 8430 2000 (Ext: 34651) and 020 8472 9624 (evenings and weekends).

Crime and Anti Social Behaviour Unit (C&ASB)
For people related issues, domestic violence, hate crime, or street crime you can get help from the C&ASB Unit.

Tel: 0800 731 3300 or 020 8430 2000
Email: asb@newham.gov.uk


In an emergency:

If you feel in danger from your neighbour(s), you should always call 999 and ask to speak to the police.

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