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What is the Housing Health and Safety Rating System (HHSRS)

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The Housing, Health and Safety Rating System (HHSRS) is a risk based assessment and considers the effect of any 'hazards' in the property.

Hazards are rated according to how serious they are and the effect they are having, or could have, on the occupants and/or any visitors. The basic principle is that the property should be safe for occupation.

What is my landlord responsible for?

Your landlord is responsible for ensuring your property, including the structure; garden; outbuildings; means of access, and shared facilities, provide a safe and healthy environment for the occupants and any visitors.

All properties contain hazards, e.g. stairs, electrical sockets, and it is not possible to remove all hazards. The emphasis should be to minimise the risk to health and safety as far as possible either by removing or minimising the hazard.

What happens if my home is not kept in a good condition?

  1. Officers from the Private Sector Housing Group may inspect your property. If an inspector finds a hazard, two key tests are applied - what is the likelihood of a dangerous incident happening as a result of this hazard, and what harm could be caused? Inspectors will normally concentrate on hazards that are likely to be worse than normal.

  2. Hazards are normally assessed according to their likely impact on the most vulnerable group. 'Vulnerable' can mean children and the elderly - for example, a winding staircase with no handrail could be a hazard for an elderly person. Once a property has been made safe for the most vulnerable, it should be safe for all.

  3. As a tenant you should be given the landlord or managing agents contact number, so they can be contacted directly if repairs are needed. You should be given at least 24hrs notice that your landlord/agents intend to inspect the property or to carry out works. If it is a genuine emergency e.g. burst pipe, your landlord/agent may enter without notice.


What happens if the landlord does not remove or minimise hazards found within the property?


Officers within the council's Private Sector Housing Group are authorised to deal with poor housing conditions.

Enforcement of the HHSRS

Officers within the council's Private Sector Housing Group are authorised to deal with poor housing conditions. Some issues can be resolved informally, without resorting to the powers of enforcement, but the council is serious about using its powers when it is clear there is no alternative. When private housing officers become aware of a hazard, officers will secure compliance with the housing legislation through the use of:

  • Informal action/advice
  • Formal action, use of statutory notices.


What type of formal action can be taken?

The Private Sector Housing Group will take appropriate formal action to deal with hazards. The types of formal action will dependent on how serious the case is, and the following courses of action are commonly available to private housing officers:

The following courses of action are available to private housing officers:

  • Serve an improvement notice
  • Make a prohibition order
  • Serve a hazard awareness notice
  • Take emergency remedial action
  • Make an emergency prohibition order

The Department for Communities and Local Government (DCLG) has published detailed guidance on the rating of hazards and a number of documents can be downloaded or hard copies ordered.

More information can be found on their website: www.communities.gov.uk/housing. Search under housing/making homes decent/housing health and safety rating system.

Download this information as a handy fact sheet.

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