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What to expect when an inspector calls

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Information for business about what to expect when a health and safety inspector calls.

Inspections



Although we try to inspect premises at suitable times the inspector has the authority to enter any work place without giving notice. On a normal inspection an inspector wants to see the workplace, the work activities, management practices and procedures. He/she may talk to employees, their representatives or other persons connected to your activity. They may take photographs and samples if they feel this is necessary. Where there is risk to health and safety, the inspector may take immediate action to deal with that risk.


Enforcement


We enforce the Health and Safety at Work etc Act (1974) and the numerous Regulations that it enables. Section 18 of the Act requires a formalised, fair, proportionate and risk based approach to enforcement.

If an inspector finds a problem or a breach of legislation he/she may deal with it in one of several ways. The action taken will depend on the severity of the breach and any action taken will be based on the principles set out in our Enforcement Policy Statement.

Inspectors should provide employees or their representatives with information about any action taken, or which is necessary for the purpose of keeping them informed about matters affecting their health, safety and welfare. The actions available to an inspector when investigating a breach of legislation are in most cases:


  • Information and advice, both face to face and in writing. Business owners may just need help; inspectors may provide leaflets, links to useful websites, translation of relevant information, guidance, etc.
  • Warnings both face to face and in writing (informal letter/ notice). This may include warning a duty holder that in the opinion of the inspector, they are failing to comply with the law. This action is taken where the breach of law is relatively minor. The inspector will write to confirm any advice and to distinguish legal requirements from best practical advice.
  • Serve improvement notices which are statutory, time limited and mandatory and can be disputed at Industrial Tribunal. The notice will tell the responsible person to do something to comply with the law. The inspector will discuss the notice and if possible resolve issues before serving it. The notice will explain what needs to be done, why and by when. The person responsible must either comply with the notice or appeal within 21 days to an Employment Tribunal.
  • Serve prohibition notices, which stop work activity in order to prevent serious personal injury. Where a work activity involves or will involve a serious risk to personal injury, the inspector may serve a prohibition notice stopping the activity immediately or after a specified time period. The activity will not be allowed to resume until after remedial action has been taken. Although a prohibition notice can be appealed, the work activity must remain stopped until after the Tribunal.
  • Issue formal cautions (England and Wales only), usually along with serving an improvement or prohibition notice. A formal caution is a statement by an inspector that is accepted in writing by the duty holder, stating they have committed an offence for which there is a realistic prospect of conviction.
  • Prosecution in some cases may be considered necessary where other means such as an improvement notice has failed or where an inspector believes the danger is so great the offender should have been aware and taken steps to prevent it. Newman's Prosecution Register can be accessed if required.
  • Seizure may be considered where evidence for a breach can be taken to prevent it happening further or to assist a prosecution case.
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