warning icon
Essential maintenance on payments system Due to essential maintenance, between 4 - 5.30am Tuesday 21 October, you may experience difficulty when making online payments. We apologise for the possible disruption in service.


Making a complaintMaking a complaint

How to make a formal complaint about our services.

Councillors' conductCouncillors' conduct

How we expect councillors to conduct themselves and how you can complain about a councillor.

Complaints about schools

How to make a complaint if you are concerned about your child's education.

Complaints process

A step-by-step guide to how we will deal with your complaint.