Contact Newham Council

You can contact us in a number of ways.

Do it online

My Newham

Report a problem, request a service or make a payment through our website at a time that suits you.

Apply for itPay itReport it

For some online services you will be asked to login to My Newham. Registration is easy and takes minutes – all you need to get started is an email address. As well as access to a range of services, My Newham keeps a track of the enquiries you have made – and their progress.

You can also check balances and statements, find out when applications will be dealt with and log in without having to re-enter your reference number each time.

Love Newham 

The Love Newham app makes reporting issues to us easier than ever before.

Simply download the app to your mobile smartphone or tablet, and in a few easy steps you will be able to tell us about problems in the borough - including where they are, and what they look like.


Call us

Call our contact centre on 020 8430 2000.
Our highly trained customer services officers can either help you with your enquiry or transfer you to a member of staff within the Council who can.

If you use a textphone you can contact us on 18001 020 8430 2000.

Opening hours

Easter opening hours
The contact centre will be closed on Friday 18 and Monday 21 April.

​Day ​Time
​Monday to Friday ​9am - 6pm

Visit us

East Ham Customer Service Centre

East Ham Customer Service Centre has moved to a new site at 328 Barking Road, London E6 2RT. The new East Ham Customer Service Centre and Library opened on 17 February.
328 Barking Road
East Ham
E6 2RT

Opening hours

Easter opening times
East Ham Customer Service Centre will be closed on Friday 18 and Monday 21 April. The centre will be open as normal for parking permit enquiries on Saturday 19 April.

​Day Time​
​Monday ​9am - 5pm
​Tuesday ​9am - 5pm
​Wednesday ​9am - 5pm
​Thursday 9am - 5pm
​Friday ​9am - 5pm
​9am - 1pm
(parking permit enquiries only)
Sunday ​Closed

Stratford Customer Service Centre has now closed. You can access all services at the new East Ham Customer Service Centre and Library.

Write to us

If you would like to contact us by post, please send your letter to the following address:

(Name of person and/or department)
London Borough of Newham
Newham Dockside
1000 Dockside Road
E16 2QU
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