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Choosing Your Builder

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If you are planning to use a builder for any work on your property, it is important to consider your choice very carefully.

This is likely to be one of the biggest investments you are ever likely to make, so you should thoroughly check any builder before employing their services.

For large projects, consider employing an independent professional to advise you i.e. an architect, a surveyor or a building engineer. Please note, that under no circumstances can the council recommend a builder, architect, surveyor or building engineer.

Here are a few things you should consider before employing a builder:
  • Discuss the extent of the contractual arrangement with the builder with your professional adviser.
  • Does it involve the preparation of plans only or is site supervision part of the package?
  • If you consider your project too small to require a professional, get advice from someone within the construction industry that you know and trust.

Remember that Building Control is always available for professional and impartial advice. If in doubt, please call us on 020 8430 2000.

Useful links

See the Federation of Master Builders and their Find a Builder site

Key Advice
Always obtain quotations (at least three) and have them checked by your professional adviser.

Don't always go for the cheapest quote.

Ask the following questions of the builder:

  • Are they prepared to use the new JCT (Joint Contracts Tribunal) Building Contract for Home Owners/Occupiers?
  • Where have they worked before?
  • Are they happy for you to see their previous work?
  • Can they supply references from satisfied clients?
  • What is their previous experience in the particular project you intend to carry out?
  • How do they want to be paid, on completion or in stages?
  • Will they give you a completion date?
  • Will they accept a penalty clause on failure to complete on time?
  • Will they agree to you drawing up a letter of agreement covering main points of the job, including work to be done, agree price, start & finish dates and payment methods?
  • Will they agree to independent arbitration should you have any dispute?
  • Finally, reassure yourself by checking out the builder's work, references and other aspects, like work habits, with previous clients.
  • Ask questions now, don't wait until it's too late.
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