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Assessing the Needs of Older People

Assessment of your needs

Before we can help you, we need to carry out an assessment of your care needs.
You may hear this assessment referred to as a need assessment or a care assessment.

In the past, local authorities may have carried out assessments without involving other services such as the health service, which also may have some responsibility for helping you.

Under the Government's Single Assessment Process for Older People (SAP), the public services responsible for assessing your social care, health, housing and other needs should work together to reduce duplication of effort. This means you won't be asked the same questions over and over again.

The SAP does not replace our existing responsibilities and your legal entitlements to help from social services are unchanged. After the care assessment, we will decide whether or not we can provide or arrange community care services for you under our eligibility criteria for adult social care services.

Eligibility criteria are locally set rules on what type of needs the local authority will meet. Each authority sets its own eligibility criteria but these should comply with Fair Access to Care Services (FACS) guidance, which was issued by the Government to promote fairness and consistency in the eligibility criteria and assessment processes related to adult social care services. Newham complies with this standard.

Having established that we should arrange or provide services for you, we will then carry out a financial assessment to establish how much you should contribute towards the cost of your services.

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