start of content
Interpreting and Translation Services
What We
Do
Our services include face-to-face and
telephone interpreting, British Sign Language interpreting,
translations, large print and Braille.
Services for Members of the
Public
We can provide translations of birth,
marriage, divorce and death certificates directly to members of
public for a standard fee of between £30 and £40.
To access this service please come to the reception of East Ham
Local Service Centre between 10am and 12 noon or 2pm and 4pm,
Monday to Friday, and request a translation. An officer will be
available to deal with your requirements.
Services for the Public Sector
The Language
Shop can provide translation and interpreting services for public
sector organisations for a standard fee. Contact us on 020 8430
3040 to request a quote.
Full List Of Our Services
- Audio translation
- Braille
- British Sign Language (BSL) interpreting
- Communicate effectively with non-English speakers and deaf
customers
- Face-to-face interpreting
- Language testing for bilingual and multilingual staff
- Language testing for translators and interpreters
- Large Print
- Research and consultation
- Telephone information
- Telephone interpreting
- Telephone translation
- Text translation
- Training for interpreters and translators in partnership with
other sections/divisions
- Video translation.
If you would like any of these services contact the Language Shop
on 020 8430 3040.
Our Commitment
- To help non-English speakers improve their daily lives
by being able to make informed decisions and choices by knowing
more about services they can use
- To provide advice and support to stakeholder partners
on how services, access and communication can be improved
- Whenever possible to employ translators and
interpreters from the local communities.
- To keep aware of and respond to the changing cultural
and linguistic needs of new and emerging communities
- To constantly develop understanding of how non-English
speakers communicate and tailor our services to their
requirements
- To constantly develop understanding of the deaf
community and their requirements
- To help other organisations set up systems and
procedures that make it easier for non-English speakers to make
comments and explain any complaints to them
How It All Works
The Language Shop is open to all public sector organisations
(voluntary, health, council etc.) that require translation and
interpreting services.
It employs its own core staff for the most commonly used languages
and engages others as and when required. This means that work can
be handled in over 100 languages and dialects.
Great efforts are made and care taken to deliver the best possible
results. All our interpreters and translators follow a code of
practice that ensures customers will be fully satisfied. Strict
confidence is maintained and work complies with equal opportunities
and other legislation. A copy of the code of practice is available
on request.
Newham Language Shop's goal is to faithfully communicate sense and
meaning from one language into another. We are sticklers for
accuracy producing an end result free of errors, omissions and
distortions. Our interpreters and translators are carefully
selected for their qualifications, work record and
experience.
|