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Library Services
Newham
ConnectsCard
The ConnectsCard is your 'smart card' to a
range of services in Newham.
The ConnectsCard makes a visit to
The
Gate, the library and Local Service Centre in Forest Gate,
quick and easy. Designed for self-service, the card allows users to
borrow and return books, pay for CD and videos loans and even pay
for overdue items. Best of all, you can use the one card to pay for
all your bus, train and tube fares as we've hooked-up with
Transport for London to make Connects double as an Oyster
Card.
FAQs
What is a Newham ConnectsCard?
The Newham ConnectsCard is a new 'smart-card' which uses
micro-chip technology to improves access to council services.
What can it do?
The Newham ConnectsCard replaces the Leisure Options card, enabling
you to borrow from Newham libraries and to access Newham's leisure
centres. It also enables you to purchase travel tickets for London
Transport. Future plans include payment for council tax, rent, and
parking.
How do I get one?
At present no new Newham ConnectsCard are being issued.
I already have a Newham Leisure Services card. How will the
Newham ConnectsCard work with this?
If you have a valid ConnectsCard, just ask the staff to activate it
and it will replace any existing Leisure Services card.
How do I use my card to pay transport
fares?
Your ConnectsCard can be used in the same way as an Oyster
Card.
Why do I have to have my photograph on Newham
ConnectsCard?
The photograph is for security
purposes to ensure that your card is not misused.
Can someone else use my Newham
ConnectsCard?
No. The Newham ConnectsCard is not transferable and cannot be used
by anyone else.
Can children have a Newham
ConnectsCard?
Yes. Children can apply for a Newham
ConnectsCard in the same way as adults.
What happens if I change my personal
details?
If you change your personal details, such as your name or address,
please notify the library as soon as possible so that your details
can be amended on the computer system.
What do I do if I lose my Card?
If you lose your Newham ConnectsCard you must notify Newham Council
immediately to prevent fraudulent use. Contact The Gate on 020 8430
2000
To find out more email
smart.cards@newham.gov.uk
or call 020 8430 2000 . For information about the Oyster scheme
visit Oyster
online. For information about Transport for London visit
tfl.gov.uk. |