start of content

Out of Hours Support

The Emergency Duty Team

Our Emergency Duty Team operates outside normal office hours, including evenings, overnight, weekends and Bank Holidays.
We provide an emergency service for children and families, older people and people with disabilities.

All members of the team are qualified and experienced social workers and are also Approved Social Workers who can carry out emergency assessments under the Mental Health Act 1983.

We have at least one and often two workers on duty at all times. We consider an emergency to be anything that cannot wait until the next working day.

You can contact us on the Council`s out of hours number: 020 8552 9587. We will then be paged and a social worker will call you back as soon as possible.

If you have a question, comment or enquiry about a council service, please use our Enquiry Form.

We're always working to improve our website and welcome any suggestions that you may have. Type your comments in the box below, but please remember, we do not reply to these comments.

Did you find this page helpful?

If you want to leave more detailed comments about the website, why not complete our feedback questionnaire?