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Pollution and Noise from Construction
Channel Tunnel Rail
Link
Although the tunnels are completed and the
new Stratford International station is complete, there are still
some works to finalise.

Special arrangements have been made to investigate noise
complaints from the construction works. Rail Link Engineering have
a 24 hour Construction Help Line on 0845
6040246.
Alternatively:
- Fax: 020 7681 5895
- Email:
publichelpline@ctrl.co.uk
- Or write to:
Public Relations Department
Rail Link Engineering
106 Tottenham Court Road
London
W1P 9HF
The Channel Tunnel Rail Link Complaints Commissioner will give
advice on who to contact with complaints and will also investigate
problems where the developer has failed to act in response to a
complaint.
- Telephone: 0845 300 0770 - Fax
020 7837 5184 - Email:
complaints@ctrlcc.org
- Or write to:
Professor Tony Kennerley,
Channel Tunnel Rail Link Complaints Commissioner
3rd Floor
83 Victoria Street
London, SW1H OHW
Public Protection officers visit the sites regularly to monitor
noises and dusts from the construction activities. Public
Protection is engaged in continual dialogue with the contractors
over the construction works and controls the noise and vibration
impact through the system of prior consents under Section 61 of the
Control of Pollution Act 1974.
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