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Support for Carers

FAQs

What is a carer's assessment?
A carer has the right to have their needs assessed. The carer's assessment is an opportunity for the carer to discuss their needs with a care manager or social worker. You will be able to say what things you are able to carry on doing and the things that are difficult for you to do. This is an opportunity for you to say what help would make it easier for you to continue caring. You have the right to say that you do not want to be a carer. You may get help if you meet the eligibility criteria or services may be provided to the person you care for.
How do I get a carer's assessment?
If the person you care for has a social worker or care manager then you can ask them for an assessment. If you don't have a contact name but you know the name of the social work team, contact them and ask to speak to the person on duty. You can also telephone our contact centre on 020 8430 2000 and ask for a carer's assessment. We will put you through to the appropriate team.
How can I get a break from caring?
The carer's assessment is a way of accessing carer breaks or support. The social worker will explore the most appropriate options for you and the cared for person. This may be a residential break for a night or a weekend, for example, or a sitting service in the home.
How do I know if I am entitled to any benefits as a carer?
You may be able to claim carers' allowance if you are aged 16 or over, you normally live in the UK and you look after a disabled person for at least 35 hours a week. You may also be able to claim if the person you are looking after is getting or waiting to hear about Attendance Allowance, Constant Attendance Allowance at not less than the full day rate or Disability Living Allowance at the middle or highest rate of the care component. The Mobility Component is not a qualifying benefit for Carer's Allowance.

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