The following questions and
answers may help you identify how to resolve problems related to
your drains and sewerage.
- Aren't the council responsible for maintaining drains or
We are only responsible for drainage from our own buildings.
Private drains and sewers are the responsibility of the property
owner(s) while public sewers are usually the responsibility of
- What do I do if I have a blockage?
Check that it is not just your drain that is blocked. If your
neighbours are not affected, call an emergency plumber to clear the
- I am a council tenant. Who should I report drain and sewer
Either your area housing office or local service
- Why have I received a Notice to unblock or repair a drain or
Because your property is (or believed to be) one of those
drained by it. The owners or occupiers of any other affected houses
will have received a similar notices.
- But I haven't done anything that might block or damage the
sewer so it can't be my fault, can it?
Generally it is not a question of fault but liability. The owner
or occupier of the property is responsible for any repairs to
private drains or sewers.
- How can I help prevent further blockages?
It is best to avoid flushing anything down the drains which does
not disintegrate readily in water (e.g. cardboard tubes, razor
blades, packaging materials and some disposable goods such as
nappies, especially those containing cloth, plastic or rubber). It
is preferable to dispose of these by wrapping and placing them in
the dustbin. Also avoid tipping cooking fat down the sink - it
solidifies and accumulates inside the pipes.
- What exactly am I responsible for?
You are exclusively responsible for the cleaning and repair of
your own draims and jointly responsible with others for private
sewers right up to the point where they join the public sewer, even
where they pass through someone else's land or under a