Crossrail
Crossrail will provide a new
east/west rail crossing for London including a new Newham station
at Custom House.
It will also utilise existing stations in the north of the
borough. This project will run until 2017, with major construction
sites in Stratford, Canning Town, Ilford and Silvertown.
For further details on your local crossrail construction sites
visit the
Crossrail website.
Protecting the residents of Newham
The Pollution Control Team monitors compliance with noise and other
environmental controls on the Crossrail project at the following
active construction sites in the borough:
- Limmo Peninsula Site, Canning Town
- Pudding Mill Lane (E15)
- Connaught Tunnel: Several sites along the south eastern branch
from Custom House to North Woolwich portal via Connaught
Tunnel
- Victoria Dock Road and Seagull Lane (E16)
- North Woolwich: along Albert Road and Factory Road
- Tunnelling Academy: Aldersbrook Site, Lugg Approach E12,
Ilford, Essex
Further information and complaints
Each construction site must publicise contacts so that local
residents know who to contact or complain to about Crossrail
activities.
This includes signs and regular leaflet drops. Listed below are the
points of contact to which members of the public can make a
complaint or ask questions about specific Crossrail sites.
Crossrail Helpline
Telephone 0345 602 3813
(24 hour helpdesk)
Email:
helpdesk@crossrail.co.uk
Pollution Control Team
Telephone: 020 3373
0643
Email:
pollution.inquiry@newham.gov.uk
For incidents occurring outside normal office hours telephone our
Contact Centre on 0208 430 2000, then select option 7 then option
1.
Crossrail Complaints Commissioner
The role of the Commissioner is to follow up on any cases where
a member of public is not satisfied by Crossrail's response to a
complaint about construction issues.
Tony Gregory - Complaints Commissioner
Third floor
83 Victoria Street
London
SW1H 0HW
Helpline number: 0333 700 7300
Email:
complainst@crossrail-complaints-commmissioner.org