Useful Websites

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Here is a list of other useful websites.

ASA The ASA is independent regulator for advertisements, sales promotion and direct marketing in the UK.
Ask Cedrik A Consumer Education Resource and Information Centre; A National Resource from Cambridgeshire County Council.
BERR is the Department for Business, Enterprise and Regulatory Reform. BERR helps ensure business success in an increasingly competitive world and is the voice for business across Government.
Companies House The Official UK Government Register of UK companies.
Directgov A wide range of public services available to you on the web!
Energy Ombudsman If you have a problem sorting out a complaint with an energy supplier, the Energy Supply Ombudsman may be able to help.
HM Court Services Agency of the Department for Constitutional Affairs whose remit is to deliver justice effectively to the public.
OFT The OFT enforces consumer protection law and competition law, reviews proposed mergers and conducts market studies.
Scambusters - Scam Busters has helped people protect themselves from clever Internet scams, identity theft and urban legends since 1994.
Trading Standards Institute - This site carries information from the TSI, press releases, courses, training, products and services, TS Today and events.

CICAS is an independent dispute resolution service for communications providers and their customers.
Mail Preference Service The MPS Consumer File is a list of names and addresses of consumers who have told us they wish to limit the amount of direct mail they receive. The MPS can remove your name from up to 95% of Direct Mail lists.
OFCOM The independent regulator and competition authority for the UK communications industries.
Telecommunications Ombudsman Services:
OTELO Independent telecommunications complaints mediation service.
Phone Pay Plus (formerly ICSTIS) PhonepayPlus is the regulatory body for all premium rate charged telecommunications services.
Postwatch Independent watchdog for postal services in the United Kingdom, providing advice to Government and working with customers to promote a better postal service.
Telephone Preference Service The Telephone Preference Service (TPS) is the central opt out register on which you can record your preference not to receive unsolicited sales and marketing telephone calls to your home or mobile telephone numbers.

ABTA The Travel Association, represents over 5,500 travel agencies and 900 tour operations, throughout the British Isles.
Civil Aviation Authority Responsible for safety and economic regulation of British aviation as well as consumer protection in commercial aviation.

Association of Plumbing and Heating Contractors - The Association of Plumbing and Heating Contractors (APHC) is the Leading Employers Trade Association of Plumbing and Heating Industry in England and Wales.
Gas Safe Register For any gas, plumbing, heating or electrical work in your home, use a CORGI professional. CORGI is the gas safety watchdog.
Federation of Master Builders FMB On-line - The UK's leading building trade association.
Glass and Glazing Federation Portal for employers and companies within the flat glass, glazing, window, home improvement, automotive, plastics and film industries.
Retail Motor Industry Federation Representing the interests of business in the automotive industry in the UK.
Textile Services Association The Textile Services Association Limited is the Trade Association for the Laundry, Cleaning and Textile Rental Industry.

FSA Regulator of all providers of financial services in the UK; Bank of England retains responsibility for systenic risk.
FOS The independent service of settling disputes between businesses providing financial services and their customers.
Estate Agents Ombudsman The official inline resource for the UK Ombudsman Scheme for Estate Agents. Includes a searchable database of member estate agents.
Insolvency Service Deals with insolvency matters in England and Wales and some limited insolvency matters in Scotland.
National Debt Line A helpline that provides free confidential and independent advice on how to deal with debt problems.
Consumer Credit Counselling Service The charity that helps you manage your debts and understand money.
My Money Steps - online debt advice
Money Advice Service - impartial guidance on money issues

Community Links Community Links is an innovative and ground-breaking charity running community-based project in East London.
Citizens Advice The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
DVLA Registers drivers and vehicles and collects vehicle taxation.
Equality and Human Rights Commission The Equality and Human Rights Commission champions equality and human rights for all, working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society.
Shelter - This is the website for Shelter, the national charity campaigning on housing and homelessness.

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