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We are making changes to our website We will be making some changes to our website between 6pm on Friday 27 Nov until 5pm Saturday 28 Nov. During this time you will be able to make payments, but other online services may be unavailable. We apologise for any inconvenience caused.

Complaints, comments and compliments

Making a complaintMake a complaint, or send a comment or complaint

Make a formal complaint about our services, send a comment or pay a compliment.

Councillors' conductCouncillors' conduct

How we expect councillors to conduct themselves and how you can complain about a councillor.

Complaints about schools

How to make a complaint if you are concerned about your child's education.

Complaints process

A step-by-step guide to how we will deal with your complaint.