Newham
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Essential maintenance this weekend to our Housing Management System and planned website maintenance work
Housing Rent Account Balances and some Online Customer Forms will be unavailable via My Newham  from Friday 20 September at 5pm until Monday 23 September 2019. Customers can still make payments, but online account balances will not be updated until Monday 23 September 2019. We apologise for any inconvenience caused.​

Also, the Newham website will be unavailable while we make some changes on Saturday 21 September between 10am and 6pm. You will not be able to report problems or apply for services during this time. We apologise for any inconvenience caused.​

Complaints, comments and compliments


Making a complaintMake a complaint, or send a comment or compliment

Make a formal complaint about our services, send a comment or pay a compliment.

Councillors' conductCouncillors' conduct

How we expect councillors to conduct themselves and how you can complain about a councillor.

Complaints about schools

How to make a complaint if you are concerned about your child's education.

Complaints process

A step-by-step guide to how we will deal with your complaint.