Newham
warning icon
Essential maintenance this weekend to our housing management system
​Housing rent account balances and some online customer forms will be unavailable via MyNewham on Sunday 18 November between 7 - 10am.

Customers can still make payments, but online account balances will not be updated until Monday 19 November 2018. We apologise for any inconvenience caused.​​​

Complaints, comments and compliments


Making a complaintMake a complaint, or send a comment or compliment

Make a formal complaint about our services, send a comment or pay a compliment.

Councillors' conductCouncillors' conduct

How we expect councillors to conduct themselves and how you can complain about a councillor.

Complaints about schools

How to make a complaint if you are concerned about your child's education.

Complaints process

A step-by-step guide to how we will deal with your complaint.