Paying for a bulky waste collection

There is now a £20 charge for a collection of up to six bulky waste items. Find out more about the charge including why it has been introduced and how to pay.

Why we are charging for collections

We need to make significant savings. During our recent Budget Challenge consultation residents told us that bulky waste collections is an area where we could make savings.

The average local authority cost in London for a bulky waste collection is £43. We will charge £20 and residents can still take items to Jenkins Lane Reuse and Recycling Centre free of charge.

All money will go into providing bulky waste collections. We will not make any profit from the charge.


How much is the charge?

You can book up to six household items per collection for £20. The charge is the same if you book a collection for one item or six items.

You can use the service as many times as you wish, however you must pay each time.


How to pay

You must pay for a collection online using a credit or debit card. After you have booked a collection you will be directed to our secure payment system.

We will not be able to collect your items until we have received your payment.


If you have more than six items

If you have more than six items you will need to book another collection and pay £20.

We will only collect items that have been booked for collection.


This service is non-refundable. Full terms and conditions are available before booking.

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