Discretionary Housing Payments

Discretionary Housing Payments (DHP) are payments that we are able to make to you if you already get Housing Benefit but you need extra money to help pay your housing costs.

By 'housing costs' we mean your rent (not including costs such as service charges, charges for fuel or meals or water rates, if you pay for these as part of your rent). It does not include Council Tax.​​​​​​

Ten and twenty pound notes folded into the shapes of three houses

​Who can claim Discretionary Housing Payments (DHP)?

You may get a discretionary housing payment if you are already getting Housing Benefit but you do not get the full amount because:
  • we are making a non-dependant deduction from your benefit because of an adult living with you (other than your partner)
  • your Housing Benefit has been reduced because of the benefit cap
  • you are a council tenant or a housing association tenant who is affected by the ‘bedroom tax’ and have exceptional circumstances
  • you are a private tenant and we think your rent is too high
  • your income means you do not get full Housing Benefit.

You may also be entitled to DHP if you claim Universal Credit and it includes an amount towards your housing costs.


Making a claim for Discretionary Housing Payments (DHP)

When you apply, you must tell us why you think you need extra help to meet your housing costs. You should include information such as:
  • your income and expenditure
  • anything you have to pay out for which makes it difficult for you to budget including:
    • debts
    • maintenance payments
    • heating, clothing or travel for a particular need
    • if you have disability or are suffering from ill health
    • what would happen if you lost your home
    • any other special circumstances.

Assessing your claim for Discretionary Housing Payments (DHP)

Payment will be for a limited period of time but you can re-apply when the payment stops.
We will write to you confirming whether or not your claim has been successful, telling you how much you will get and how long the payments will last.
In some cases, we can backdate DHP to before you claimed it.

Receiving Discretionary Housing Payments (DHP)

Awards of DHP are included with your payments of Housing Benefit.
Under some circumstances we may pay your DHP directly to your landlord if we think it is appropriate in your case.

If you disagree with our decision

You do not have a formal right of appeal against decisions about discretionary housing payments. If you are not satisfied with our decision, you can ask us to look at your case again by emailing us on or writing to us at:
Newham Benefits Service
PO Box 23504
E15 4UU
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Contact us

  • Newham Benefits Service
    PO Box 23504
    E15 4UU

    020 8430 2000