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Essential maintenance this weekend to our Council Tax & Housing Benefit system ​Council Tax Account Balances and Housing Benefit information will be unavailable via MyNewham on Saturday 24 and Sunday 25 February 2018.

Customers can still make payments, but online account balances will not be updated until Monday 26 February 2018. We apologise for any inconvenience caused.​​

Meet the Mayor

The Mayor of Newham, Sir Robin Wales, wants to hear from you. You can contact him directly about issues personal to you, join a discussion with other residents and businesses in the borough or invite him to an event you are organising.
Mayor of Newham, Sir Robin Wales

Get in touch

You can email the Mayor.

Or write to him at:
The Mayor of Newham
1000 Dockside Road
E16 2QU

Invite the Mayor

The Mayor also makes frequent community visits across the borough: from schools to coffee mornings to community events.

You can invite the Mayor to visit an event you are hosting. If you fill in the invite the Mayor application form we will let you know if it is possible. Please give plenty of notice for your event.

How we can help

For some issues you will get an answer more quickly by applying for services from, reporting problems to or appealing directly to the right council team.

Report it  


Apply for it  




Access council information 


Parking ticket appeals 


School admissions appeals 

You must follow a statutory process to appeal against a decision to refuse your child a place at your preferred school.

Planning applications and appeals 

These enquiries are not taken at surgery but find out how to apply for planning permission and how to appeal against a planning decision.

Assistance with immigration issues

You must contact your local MP if you have any immigration problems.

Advice on starting up a new business

These enquiries are not taken at surgery but see how we can help you to set up your business and make it a success.

Advice on selling to the council

These enquiries are not taken at surgery but if you run a business and you want to supply goods, services, building or other works to us, you can find out how to do it on our tenders and contracts pages.

‘Here to help’ sessions

Newham residents who would like to talk to the Mayor individually, can go along to one of his regular ‘Here to help’ sessions.

You must register before each surgery session begins.

To register for the surgery you must arrive at the venue up to 30 minutes before the advertised start time.

First Thursday of the month*, 12pm
Old Town Hall Stratford
29 The Broadway
E15 4BQ

Second Thursday of the month*, 11am
Custom House & Canning Town Community Neighbourhood Centre
18 Rathbone Market
E16 1EH

Third Tuesday of the month*, 5pm 
The Gate Community Neighbourhood Centre
2-6 Woodgrange Road
E7 0QH

Fourth Saturday of the month*, 10.00am
First Floor, East Ham Customer Service and Library
328 Barking Road, E6 2RT

*Here to help sessions are not held in August or December or Bank Holiday weekends.

You can also contact the mayor by email at:

Or by letter to:
The Mayor of Newham
London Borough of Newham
Newham Dockside 
1000 Dockside Road 
London E16 2QU


Telephone surgeries

You can telephone 020 8430 2000 on the second and fourth Wednesday of each month*, from 10 to 11am and leave your contact details. The Mayor will then phone you back at a later time.
*Telephone surgeries are not held in August or December.
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Contact us

  • The Mayor of Newham
    London Borough of Newham
    Newham Dockside
    1000 Dockside Road
    E16 2QU

    Email us