Revenues and Benefits System will be unavailable this weekend
Council Tax Account Balances, Housing Benefit information via MyNewham & our Online Housing Benefit/Council Tax Forms will be unavailable from 5am Saturday 14 December to 10am Monday 16 December, while we complete an essential migration and upgrade.
Customers can still make payments, but online account balances may not be updated until Tuesday 17 December, we apologise for any inconvenience caused.
Customers can still make payments, but online account balances may not be updated until Tuesday 17 December, we apologise for any inconvenience caused.
Stratford town centre improvements
On this page you can find out about changes to the road layout and street environment in Stratford town centre.
All vehicles can now drive in both directions in Stratford town centre. Take care while driving, cycling or walking in the town centre and look out for other road users.
All vehicles can now drive in both directions in Stratford town centre. Take care while driving, cycling or walking in the town centre and look out for other road users.
What road works are taking place now?
While we have completed most of the major works to change the road layout, we are still carrying out other works to improve the town centre environment. These include:
- Providing more cycle racks in the town centre
- Placing raised planters in Theatre Square, Gerry Raffle Square and in the close vicinity
- Placing bollards on Broadway, near St John's Church
- Installing uplighters at Theatre Square and Salway Place
- Thames Water connections for the four new water bottle filling stations
- Snagging - this is a process where we check for minor faults and make small changes to the scheme
We started road works in Stratford town centre in autumn 2017 to introduce two-way traffic on Great Eastern Road, The Grove and Broadway. Most of the major works have now been completed.
As part of the works we have:
As part of the works we have:
- Changed the road layout so that vehicles can drive in both directions
- Upgraded existing footways to create more space for pedestrians
- Upgraded existing crossings and created new crossings at locations where people prefer to cross
- Provided separated cycle lanes so that people feel safer cycling in the town centre
- Placed new trees and created new planted areas to make Stratford greener
- Introduced a 20mph speed limit around Stratford shopping centre
- Created new loading, parking and drop-off areas
- Created a new informal play area at the Grove, near Morrisons
- Provided new benches and seating areas
- Improved the lighting in the town centre.
In partnership with Transport for London, we developed proposals to improve Stratford town centre. Following an extensive community engagement and public consultation process which started in October 2015, our final plans were formally approved in early 2017.
The previous one-way system encouraged high-speeds in the town centre that resulted in a high number of accidents, some of which involved pedestrians. We want to reduce vehicle speeds and make the town centre less car dominated so that it’s a place where people feel safe to walk and cycle, and somewhere people enjoy visiting.
Once our works have been completed, the street environment in the town centre will be given a general uplift. We will have renewed most of the footways, created new public spaces with new trees and planting, resurfaced the main roads, installed new signals and traffic signs, and brightened up the area with colourful artwork and new lighting.
When will the works finish and what will the new road layout look like?
Most of the major works were completed in Spring 2019. Due to other construction works on nearby development sites, we have not been able to complete works on West Ham Lane and to the east of Meridian Square. We will update you on when these works will be completed.
We have made a short video which takes you on a journey in the new town centre.
This plan shows more detail about the changes that are happening.
Illustrative plan – Stratford Town Centre Improvements
Artist’s impression of improvements on Broadway
Artist’s impression of improvements on Great Eastern Road, near the main entrance to the shopping centre
Artist’s impression of improvements on The Grove
Artist’s impression of improvements to Theatre Square
Artist’s impression of improvements to West Ham Lane
Working with local school children
In collaboration with Discover Children’s Story Centre and local primary schools we have created two videos about Stratford town centre.
Watch the children’s video on our plans for the town centre
Watch the children's video on the construction works
We will be producing a video later on in the year about the changes that have happened. Look out for our new video!
Town centre updates
- The coach stop at Meridian Square was relocated to Montfichet Road in June 2018. There are maps at the old location directing you to the new coach stop.
- There is a drop-off point for the station and town centre at Meridian Square, where the coach stop used to be located. There is a large sign here to help you find the drop-off point. Please note there is a parking time restriction; more details can be found on the parking plate at this location.
- The taxi rank has been relocated from Meridian Square to behind Stratford Bus Station so that it’s closer to transport links. If you exit Stratford Station from the mezzanine level go down the Westfield steps and the taxi rank will be on the right.
- From Saturday 3 August bus route 69 will no longer stop at Bus Stop L, outside of the Axis Building on Tramway Avenue. Instead it will stop at Bus Stop K, outside of the King Edward Public House on Broadway.
- Stratford Bus Station is very busy. Buses are continuously entering or exiting the Bus Station. It is important that people do not cut through here to access other services.
- West Ham Lane is partially closed due to the hoarding around the Old Court House, behind the Old Town Hall. Vehicular access for businesses and the Old Town Hall is from Broadway.
Find out more and provide feedback
Email us at StratfordGyratory@newham.gov.uk if you would like to receive our e-bulletins or if you have any questions about the project.