Support services
There is a wide-range of support available across Newham, from help with food and shopping, to financial advice and assistance.
General Covid-19 support such as self-isolation advice; staying safe; legal advice, and assistance accessing online shopping:
Newham Covid-19 Helpline 020 7473 9711 or email [email protected] (9am-7pm, 7 days a week).
Assistance with buying or collecting food and prescriptions offline or for assistance getting to medical appointments:
NHS Volunteers Service www.nhsvolunteerresponders.org.uk/services 0808 196 3646 (8am-8pm, 7 days a week).
Support for those with financial challenges affecting access to food, including loss of income, benefits issues or no recourse to public funds:
Newham Food Alliance www.newham.gov.uk/newhamfoodalliance
[email protected] or 07790 975086 (9am-12pm weekdays).
Befriending and support with loneliness:
Chat Newham 0808 196 3510 (10am-4pm weekdays)
You can find other befriending services via our map of services.
Emergency financial support, including advice, supermarket and energy vouchers:
Our Newham Money 020 8430 2041
[email protected] (9am-5pm weekdays).
Questions about council services: Newham Council Contact Centre 020 8430 2000 Textphone: 18001 020 8430 2000 (9am-5pm, weekdays).
Find out more about support available over winter on our Winter Support page.
Further information, advice and support on a range of issues from health to housing is available at www.newham.gov.uk/coronavirus