Coronavirus information and advice for residents

Support services

There is a wide-range of support available across Newham, from help with food and shopping, to financial advice and assistance.

General Covid-19 support such as self-isolation advice; staying safe; legal advice, and assistance accessing online shopping: 
Covid-19 Helpline 020 7473 9711 or email [email protected] (9am-7pm, 7 days a week).

Assistance with buying or collecting food and prescriptions offline or for assistance getting to medical appointments: 
NHS Volunteers Service www.nhsvolunteerresponders.org.uk/services 0808 196 3646 (8am-8pm, 7 days a week).

Support for those with financial challenges affecting access to food, including loss of income, benefits issues or no recourse to public funds: 
Newham Food Alliance www.newham.gov.uk/newhamfoodalliance
[email protected] or 07790 975086 (9am-12pm weekdays).

Befriending and support with loneliness: 
Chat Newham 0808 196 3510 (10am-4pm weekdays).

Emergency financial support, including advice, supermarket and energy vouchers: MoneyWorks 020 8430 2041 [email protected] (9am-5pm weekdays).

Questions about council services: Newham Council Contact Centre  020 8430 2000 Textphone: 18001 020 8430 2000 (9am-5pm, weekdays).

Further information, advice and support on a range of issues from health to housing is available at www.newham.gov.uk/coronavirus.