Coronavirus service disruptions and updates

We are working hard to ensure that vital services are maintained and that our most vulnerable residents are protected. However due to the ongoing impact of Covid-19, and the resulting pressure on staff, we have no option but to restrict and amend the provision of some services.​

Service updates

Status correct at 12.40pm Tuesday 11 November 2020

As you will appreciate the Council has been affected by loss of staff because of the Coronavirus and so we are focusing our resources on the most urgent and priority services. This is the current status of some of our most popular/highly used services and we will update this on a regular basis. Things are changing rapidly and we thank you for your patience.

To make this as clear as possible, we have rated these Red, Amber or Green, like traffic lights:

  • Green – Service is operating normally
  • Amber – Some reduction in service, or service is being delivered differently eg over the telephone instead of face to face
  • Red – Service is closed


Registrars Service

For more information please see our births, deaths and marriages coronavirus page. Please note that no collection service is available and all certificates will be by post only.  

RED Marriage and Civil Partnership Registrations are unable to take place in line with the latest Government advice. More information

Recycling, waste and bins

For more information please see our recycling, waste and bins Coronavirus page.

GREEN All services will continue as normal. More information​
GREEN Bulky waste service will continue as normal. We aim to collect within 5 working days, but please make sure your items are placed out straight after booking
GREEN Collections of green waste operating as normal
GREEN Deliveries of commercial waste bags - operating as normal
GREEN Delivery of domestic and recycling bins - operating as normal
GREEN For information on the Jenkins Lane reuse and recycling centre, please visit the eastlondonwaste website. More information

Libraries and leisure facilities

For more information please see our parks, libraries and leisure Coronavirus page.

AMBER Newham Libraries are offering a pre-booked computers and Select & Collect service. More information 
RED Leisure centres closed until further notice.

Parking permits and parking enforcement

For more information please see our parking and streets Coronavirus page.

GREEN  Charges to remain in place.
RED  Face- to- face office closed.


AMBER Food stalls only


AMBER Islamophobia Awareness Month 2020 events will be taking place online. More information

Adult learning

AMBER Open (where they are currently open)e. More information at Newham Adult Learning Service website


GREEN Schools – remaining open during second lockdown that comes into effect on 05/11/2020.


GREEN Projects operating as normal

Health visiting

AMBER Reduction in face-to-face visits.  Appointments carried out by phone where possible

Parks and Play areas, public toilets and outdoor gyms

GREEN Play areas still open to enable exercise but you still need do to practice social distancing​
RED City Farm closed
GREEN Public toilets open
RED Outdoor gyms closed
RED Tennis courts closed


COVID Dashboard

It will be updated weekly by the Public Health team, including a commentary on the numbers by the Director of Public Health to explain what the numbers actually mean.

COVID Dashboard