Coronavirus updates for council tax, benefits and welfare

Support for council tax payers and those claiming benefits during the COVID-19 pandemic

The Council recognises that its residents may be impacted by the COVID-19 pandemic and that this might mean that you are not able to pay your council tax bill.​

Council tax

If you have lost your job or seen a fall in your income, you may be entitled to support with paying your council tax. If you have not already done so, you should make a claim for Council Tax Reduction.

Changes to benefits and other support available

Recent Government announcements

On 20 March 2020 the Government outlined a package of measures to protect people’s jobs and incomes, as part of the national effort in response to the coronavirus pandemic.

Local housing allowance increase

The local housing allowance (LHA) is the maximum amount of help that people renting from a private landlord can claim from housing benefit or universal credit.

From April 2020, for one year, local housing allowance rates were set at levels that mean housing support from the benefits system is sufficient to cover 30 per cent of all rental properties in the local area. This has not been the case since 2012, and meant that the number of private rental properties that are affordable to people on housing benefit or universal credit increased. The average increase in Newham was £48 a week (£206 a month).

​​Category of need


​Revised 2020/21


​Shared accommodation ​£83.67 ​£113.11 ​£29.44
​1 bedroom ​£192.87 ​£241.64 ​£48.77
​2 bedrooms ​£243.56 ​£299.18 ​£55.62
​3 bedrooms ​£304.46 ​£356.71 ​£52.25
​4+ bedrooms ​£362.36 ​£414.25 ​£51.89

Local Housing Allowance (LHA) rates applicable from April 2020 to March 2021 - amendment as instructed by The Social Security (Coronavirus) (Further Measures) Regulations 2020 on the website.

​Universal credit

From 6 April 2020 the government increased the standard allowance in universal credit by £20 a week. This applies to all new and existing universal credit customers. This means that for a single universal credit customer (aged 25 or over), the standard allowance will increase from £317.82 to £409.89 per month.

Tax credits

The government announced that working tax credits payments would be increased from 6 April 2020.​

You can find out more about what's happening and who this will affect​ on the website.

COVID-19 update

For links to the most up to date information on Covid-19 ​

You will find links to all of the current government and NHS information, along with help, advice and guidance for residents and business as it becomes available. This information is being updated all the time so keep checking back.​​