Covid-19 Advice and Support

Newham services

There is a wide-range of support available across Newham, from help with food and shopping, to financial advice and assistance.

General Covid-19 support such as self-isolation advice; staying safe; legal advice, and assistance accessing online shopping: 
Newham Covid-19 Helpline 020 7473 9711 or email [email protected] (9am-7pm, 7 days a week).

Assistance with buying or collecting food and prescriptions offline or for assistance getting to medical appointments: 
NHS Volunteers Service 0808 196 3646 (8am-8pm, 7 days a week).

Support for those with financial challenges affecting access to food, including loss of income, benefits issues or no recourse to public funds: 
Newham Food Alliance
[email protected] or 07790 975086 (9am-12pm weekdays).

Befriending and support with loneliness: 
Chat Newham 0808 196 3510 (10am-4pm weekdays)

You can find other befriending services via our map of services.

Emergency financial support, including advice, supermarket and energy vouchers

Our Newham Money 020 8430 2041 

[email protected] (9am-5pm weekdays).

Questions about council services: Newham Council Contact Centre 020 8430 2000 Textphone: 18001 020 8430 2000 (9am-5pm, weekdays).

Find out more about support available over winter on our Winter Support page

Further information, advice and support on a range of issues from health to housing is available at