Coronavirus updates for births, marriages and deaths

Death registrations

All death registrations are currently being made by phone, you do not need to arrange an appointment or attend the register office.

The register office will be notified of the death by the GP, Hospital or Coroner and will then call the next of kin to make the death registration over the phone.  You must register the death within five days in the local authority area where the death took place.

Documents/information needed to register the death:

  • The date and place the person died
  • The person’s usual address
  • The person’s first name, middle names and surname (maiden name, if this applies)
  • The person’s date and place of birth (inc town, county, country)
  • The person’s occupation and the name and occupation of their husband, wife or civil partner (if the person was married or in a civil partnership)
  • If the deceased received a pension or benefit from the Government
  • Date of birth of their surviving husband, wife or civil partner.

Please note: if you do not have all the information listed above it is worth checking with the registrar what information is acceptable.

If you require further assistance you can email [email protected]  – please note we are giving priority to death registrations.

The death certificate will be posted to you, but the ‘green form’ (Certificate for Burial or Cremation) will likely be sent straight to your funeral director, if you are using one, or to the cemetery/crematorium if the deceased has already been collected.

If they have not been collected and you do not yet know what funeral director you are using it may be possible for the ‘green form’ to be posted to you.

Funeral directors are now also authorised to register a death if they are arranging the funeral and authorised by a relative of the deceased.

If the person died at home unexpectedly, you should dial 999 and ask for an ambulance and police immediately.

Arranging a funeral during the coronavirus pandemic

As of 23 March, the Government guidance states that funerals can only be conducted at the crematorium or graveside, and are only to be attended by close family members. People in high-risk groups (70 or over, pregnant or with certain underlying health conditions), those with coronavirus symptoms or who are meant to be in self-isolation should not attend. The number of mourners should be restricted so that a safe distance of at least 2 metres (3 steps) can be maintained between individuals and only the following people should attend:

  • members of the person’s household;
  • close family members;
  • if the deceased has neither household or family members in attendance, then it is possible for a modest number of friends to attend.

However, regardless of how many ‘close’ family members there are, most crematoriums are restricting attendees to a maximum of 30, while some are advising that no one can attend, as are some funeral directors.

Many families will feel keenly the absence of a big funeral service with lots of family and friends and the get-together, reception or wake after it; it may help to discuss with a faith leader the planning of a memorial service when lockdown is over.

The funeral directors’ companies will be best placed to advise you on their policies and procedures. Funerals should be arranged over the phone or via electronic means if possible. The funeral director will arrange with the hospital to transfer your loved one to their mortuary.

Washing, dressing and viewing

National guidance is that washing, dressing and viewing the deceased are allowed, including for people who have died from, or with symptoms of, Covid-19, however, you could be asked to view by use of a viewing panel in the coffin, at a distance or through a window. There is a small, but real risk of transmission from the body of the deceased if they died from, or with symptoms of, COVID-19. Therefore, the government strongly advises mourners not to take part in any rituals or practices that bring them into close contact with the body, for example washing, preparing or dressing the body themselves, and avoid kissing or touching the body. It is strongly advised that those in vulnerable and extremely vulnerable groups have no contact with the body.

Cremations - doctors’ fees

Normally, unless the coroner has conducted an investigation, two doctors have to complete forms to allow a cremation to go ahead. These cost £82 each. However, the government has temporarily suspended the requirement for the second form, meaning that doctors’ fees for cremations will now only be £82, not £164.

Funeral Directors

The Funeral Directors located in the borough are:

Albin and Hitchcock
378 Barking Road, (Abbey Arms junction), Plaistow, E13 8HL
020 7476 1861
[email protected]

10 Woolwich Manor Way, Beckton, E6 5PA
020 8023 8238

Compassionate Funerals
89A Aldersbrook Road, Wanstead, E12 5DG (beside City of London Cemetery)
020 8989 0493
[email protected]

Co-Op Funeral Care
16 High Street North, East Ham, E6 2HJ
020 8472 3501

Co-Op Funeral Care
50 Whitta Road, Manor Park, E12 5DA
020 8478 5166

Gilderson and Sons
48 Woodgrange Road, Forest Gate E7 0QH
020 8023 7105

J Jeffries and Sons
496-498 Green Street, Plaistow E13 9DB
020 8472 0505

James Hawes
29 Station Road, Manor Park E12 5BP
020 8478 2424

William Denys
159 Leytonstone Road Stratford E15 1LH
020 8534 1572
[email protected]

For other Funeral Directors please contact:

National Association of Funeral Directors
0121 230 1343

National Society of Allied and Independent Funeral Directors
0127 972 6777
[email protected]