Coronavirus updates for housing and homelessness

Rent payments and repairs – council tenants

If you are having difficulty paying your rent due to the Coronavirus pandemic please visit our Making a Benefit Claim pages on the Council’s website.

​This will help direct you to the right agency to deal with your claim. 

If you have an existing claim for Housing Benefit and your income has changed please visit the Benefits – Tell us about a Change page and complete the online change of circumstances form. 

If you need help or advice please contact Council Tax and Benefits on 020 8430 2000 and our staff will be able to help you.​

Repairs and maintenance – council tenants and vulnerable residents

Services only available for emergency appointments only – including vulnerable residents.  To report an emergency repair call 0800 9525555.