Coronavirus updates for housing and homelessness

Rent payments and repairs - private tenants and landlords

All Property Licensing enquiries are being conducted by email: [email protected]

We will aim to investigate, resolve and respond to all emails received within 7 working days.


From 29 August 2020, landlords and agents will have to give their tenants six months’ notice before they can start any possession proceedings.  Shorter notice periods will only be given in certain cases including; if the tenant has at least 6 months’ rent arears, domestic violence, anti-social behaviour or fraud.

The government recently announced that due to the coronavirus pandemic, evictions will not be enforced by bailiffs until at least 31 March 2021, except in exceptionally serious cases of anti-social behaviour, domestic violence and/or criminal activity.  For further information regarding this please refer to Section 5 ‘Coronavirus eviction ban page’ or our ‘Covid – 19 Advice for Tenants’ document below.

Repairs and maintenance – private tenants

Landlords’ repair obligations have not changed, tenants still have the right to a decent, warm and safe place to live.  The new government lockdown restrictions do not stop Landlord’s from carrying out repairs and inspections for all health and safety issues.  Anyone visiting your property to carry out repairs should notify you in advance prior to entering to see if anyone in your household has any coronavirus symptoms or is self-isolating.  If no one is, then when working or visiting they should maintain a safe distance and follow the correct hygiene practices as set out in the government guidance.

Please click here to see the Government Guidance on working safety in the home.

Read government guidance for Landlords and tenants

Private Sector Housing Standards is currently limited to investigating housing conditions that present immediate risks to health and safety or loss of a home. If you are being illegally evicted or your property is in disrepair then please complete our ‘Report it’ form or call or call 0203 373 1950.  You can also email us at: [email protected] 

Read Covid-19 advice for tenants (PDF)