Find out how we are working hard to provide the best services for you.
The Corporate Plan shows what the council will do over the period 2020-23 to achieve the administration’s vision for Newham. The Plan is informed by the pledges set out in the Mayor’s manifesto and reflects the council’s proposed medium term financial plan.
The shift to three year aligned financial and policy planning is another step in restoring good and effective governance to the council, and reflects good practice elsewhere in local government. It also provides a framework for the individual service plans that are being developed by the council’s operational services.
Our Service Planning Process
This ensures each directorate identifies how they will deliver their services and what they will be doing to support the delivery of our priorities and the Corporate Plan. This enables staff to know how their work contributes to achieving the council's priorities and objectives.
Performance Management Framework
This Performance Management Framework (PMF) has been designed to ensure that the Council’s vision and priorities are translated into clear plans and measurable outcomes which are appropriately monitored and delivered by officers and elected members.
- Clearly articulate our priorities and desired outcomes
- Prioritise what gets done within the resources available
- Provide and demonstrate value for money
- Provide good services and satisfaction for users and the local community
- Improve performance
- Motivate and manage our staff
Performance Measures and Corporate Plan Actions
We also have a set of key strategic Performance Measures to help us to monitor our progress against Council priorities. Performance against these indicators is measured on a monthly basis (where possible) with progress considered by the Corporate Management Team and Cabinet on a quarterly basis.
Our Corporate Plan has set priorities and objectives with high level actions which are monitored every quarter to track progress.