Housing Liaison Team

Tenant and Leaseholder Surgeries

Our council tenant and leaseholder surgeries take place on a monthly basis and provide an opportunity for residents to talk to their Housing Liaison Officer face-to-face.

No booking necessary but please note that there are a limited number of slots at each surgery. Tenants and leaseholders will be seen on a first come first served basis. Surgery slots will last no longer than 15 minutes.

Plaistow South and Plaistow North

Daytime surgery
Second Thursday of every month
1.30pm - 3.30pm
Victoria Point, Victoria Road, E13 0AH

Evening surgery 
First Tuesday of every month 
6pm - 8pm 
Victoria Point, Victoria Road, E13 0AH

Weekend surgery
Last Saturday of every month
11am - 1pm 
Settle Point, London Road, E13 0DX

Stratford, New Town and West Ham

Daytime surgery
First Wednesday of every month
2pm - 4pm 
Carpenters Housing & Community Hub, 17 Doran Walk, E15 2JL

Evening surgery
Fourth Wednesday of every month
5.30pm - 7.30pm
Stratford Library, 3 The Grove, Stratford, E15 1EL

Weekend surgery
First  Saturday of every month (from December 2019)
10am - 12pm
Brassett Point, Abbey Road, E15 3LA

Forest Gate North and Forest Gate South

Daytime surgery
First  Thursday of every month 
12pm - 2pm 
Forest Gate Library, Woodgrange Road, Forest Gate, E7 0QH

Evening surgery
Fourth Tuesday of every month 
5.30pm - 7.30pm 
Forest Gate Library, Woodgrange Road, Forest Gate, E7 0QH

Weekend surgery
First Saturday of every month (from December 2019)
11am - 1pm 
Forest Gate Library, Woodgrange Road, Forest Gate, E7 0QH

East Ham North, Little Ilford and Manor Park

Daytime surgery
Second Monday of every month 
10am - 12pm
Jack Cornwell Centre, Jack Cornwall Street, E12 5NN

Evening surgery
First Wednesday of every month 
6pm - 8pm
Manor Park Library, 685-693 Romford Road, Manor Park, E12 5AD

Weekend surgery
Third Saturday of every month 
10am - 12pm
Manor Park Library, 685-693 Romford Road, Manor Park, E12 5AD

Custom House, Canning Town North and Canning Town South

Daytime surgery
First Tuesday of every month 
9.30am - 11.30am 
Stubbs Point, New Barn Street, E13 8JL

Evening surgery 
Second Tuesday of every month 
6.30pm - 8.30pm 
River Christian Centre, Vincent Street, E16 1L

Weekend surgery
Third Saturday of every month 
9.30am - 11.30am
Custom House Library, Prince Regent Lane, E16 3JJ

East Ham Central, East Ham South and Wall End

Daytime surgery
Third Wednesday of every month 
10am - 12pm
St Marys Court, Melford Road E6 3QZ

Evening surgery
Fourth Wednesday of every month 
5.30pm - 7.30pm
East Ham Library, 328 Barking Road, East Ham, E6 2RT

Weekend surgery
Second Saturday of every month 
10am - 12pm
St Marys Court, Melford Road, E6 3QZ

Beckton, Royal Docks and North Woolwich

Daytime surgery
Second Tuesday of every month 
12pm - 2pm
North Woolwich Learning Zone, 78 Albert Road, Royal Docks, E16 2DY

Evening surgery
Second Thursday of every month 
5.30pm - 7.30pm
Beckton Globe, 1 Kingsford Way, E6 5JQ

Weekend surgery
Second Saturday of every month 
10.30am - 12.30pm
Beckton Globe, 1 Kingsford Way, E6 5JQ

Boleyn, Green Street East, Green Street West and Aldersbrook

Daytime surgery
Third Thursday of every month 
10am - 12pm
Austin Court, Florence Road, E6 1DU

Evening surgery
First Thursday of every month
6pm - 8pm
Austin Court, Florence Road, E6 1DU

Weekend surgery
Last Saturday of every month
9am - 11am
Austin Court, Florence Road, E6 1DU