The information you are looking for may already be available on this website. You can search for it using the search box on the top right of this page. You can also find out where we publish information through our Publication Scheme.
Your question may previously have been asked through a Freedom of Information (FOI) request. You can find answers we have previously given to (FOI) requests through our disclosure logs
Freedom of information (FOI) requests
If you cannot find the information you are looking for, you can make a Freedom of Information (FOI) request to access the information.
When completing the form, you should give us as much detail as possible to help us identify the information you are looking for. If you can add any extra information such as dates, you can help us to provide you with the information you want.
Asking questions such as ‘what’ or ‘how much’ will lead to better and clearer responses than ‘why’. If we need more detail from you to identify the information, we will contact you.
If we can provide the information within 18 hours of staff time there will be no charge. Should your request be likely to take more than 18 hours of staff time, we will contact you to advise you on how to change and resubmit your request, where possible, so that some information can be given to you without exceeding the £450 limit. (18 hours is the equivalent to a total cost of £450 using the Government’s hourly rate of £25 per hour.)
We will charge you for the cost of printing, photocopying and postage over £10.
Responding to your request
We will respond to your request within 20 working days. If there is likely to be a delay, we will tell you.
We will respond as far as possible in the way that you wish us to, for example, by post, email or pre-arranged personal collection.
We can refuse to give you the information you request if:
Information we cannot give you
If you ask us for information we do not have, we must tell you that we do not have it.
If we did have it but have permanently destroyed it, we must also tell you.
If we know another public body that may have the information, then we will either refer your request to the public body or tell you its name and contact details so you can make the request directly.
Your personal information
Any personal information the council holds on you cannot be disclosed under the Freedom of Information Act 2000. This will be disclosed to you under the Data Protection Act 1998
If you have already made a Freedom of Information request for personal information, you do not need to make another request for information under the Data Protection Act 1998: we will automatically transfer your request.
If your request includes some of your personal data and other, non-personal information, the non-personal information will be considered under the Freedom of Information Act 2000.
Some types of information cannot be disclosed under the Act. This may mean that all or part of the information you request cannot be disclosed.
If we cannot give you information because it is exempt, we will write to you to tell you.
3rd Floor East
1000 Dockside Road
If you are not happy our response to that appeal you can ask the Information Commissioner
to look at how your request has been handled.