Advice, support and benefits

There’s lots of help available depending on your circumstances. Find out more about the different benefits you may be entitled to, based on your situation, using the links below.  

Benefits you may be able to claim  

On a low income and unable to work 

On a low income and looking for work 

Starting work 

In work 

Expecting and bringing up children 

People who are disabled and their carers 

Support for those aged 16-19 

Over state pension age 

Support if you are bereaved 

Tell us about a change so you are paid the right amount  

MoneyWorks emergency loan 

Find out more about Housing Benefit and Council Tax Reduction, including whether you may be eligible to claim, and how to make a claim. If you already receive either of these benefits, you must tell us if your circumstances change, as this could affect the amount you receive. 

Find out more about Housing Benefit and Council Tax Reduction

Submit evidence to support your Housing Benefit or Council Tax Reduction claim

Tell us about any changes to your circumstances if you receive Housing Benefit or Council Tax Reduction

Housing Benefit appeals and disputes

Council Tax Reduction appeals and disputes

We can provide advice and support through MoneyWorks and on this website, to help you take control of your debts. Find out more about debt advice, and about how we as a Council deal with those who commit fraud.  

Dealing with debt 

Stage 1: More money in your pocket 

Dealing with priority debts 

Dealing with non-priority debts 

Reporting fraud and how we deal with it 

Council tax fraud 

Business rates fraud 

Tackling Tenancy Fraud 

Priority debt advice 

Benefit overpayments and how these have to be repaid 

Trading standards 

Newham Council’s Trading Standards team provide support and advice for residents and businesses. Find out more about what we can help with, what we regulate and enforce and where to get more help if you need it.  

Trading standards 

What we can help with  

Be aware: Rogue builders 

We have full insurance which covers all the risks that affect the council. If you think you may have a claim against Newham council, find out how to we investigate claims and what information you will need.  

Council insurance claims

Council tenants home contents insurance

All British citizens over the age of 18 should participate in a ceremony to welcome them to Britain and into their local community, find out what happens at the ceremony and book yours. You can also find information about our translating services provided by The Language Shop.  

Book a citizenship ceremony 

Translating and interpreting services 

Find out what the UK leaving the EU means and how things will change. Plus information on the EU settlement scheme for EU citizens who want to carry on living in the UK after Brexit.  

Brexit and what it means 

EU settlement scheme