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Manage your account online
24 x 7 access to your account. Check balances, payments, bills. Set up direct debits. Report moves. Switch to paperless billing and much more.
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Pay by direct debit
This could be done over 10-12 payments from April to March. You can set up a direct debit quickly and easily online.
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Pay your council tax
Make a single payment for your council tax.
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Move in, out or within Newham
Tell us of any changes so we make sure you pay the right amount. Landlords should inform us of any changes in tenancy.
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Council Tax Reduction
If you are on a low income you might be able to get a Council Tax Reduction. Find out more and apply here.
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Register for paperless billing
Sign up for e-billing and we’ll send you an email when your council tax bill is ready.
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Apply for discounts, exemptions
Apply for a single person discount, band reduction, SMI, empty property exemption.
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Students
If you are in full time education you may be exempt from paying council tax or qualify for a disregard
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Have you received a summons?
Find out what to do if you have received a summons.
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Help with paying Council Tax
Find out what to do if you are struggling to pay your Council Tax and the help available to avoid falling behind on payments.
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Submit evidence
You can submit evidence, such as proof that you qualify for exemptions or discounts, or proof of payments using our online form
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Landlords and Agents
If you are a landlord or agent, you can tell us about a change in tenancy
Council tax is the local tax which helps councils pay for the services they provide. Follow the link below to find out more about council tax, who should pay it and how to pay it.
What is council tax and who should pay it?
Landlord responsibility and council tax
When can you ask for an internal review of the Council’s decision? When and how should you appeal to the Valuation Tribunal? Find out the council tax band you should be paying and how we calculate your council tax.
How to appeal if you think your bill and/or your band is wrong
If you are on a low income you may be entitled to some help towards paying your Council Tax in the form of a Council Tax Reduction. Entitlement to a Council Tax Reduction is based on your income and capital and the circumstances of the people living with you.
You can find out more, apply or maintain your current Council Tax Reduction claim on these pages.
How much of a council tax reduction (CTR) will I receive?
If none of the above tiles relates to your enquiry, please complete the form below
