Housing Benefit new claim
What is Housing Benefit?
- a council tenant
- a housing association tenant
- in a shared-ownership scheme (but only for the rental part of the agreement)
- renting private accommodation
- paying a rental charge for mooring your houseboat
- paying a rental charge for pitching your mobile home or caravan.
- receiving other benefits, tax credits, or pensions
- unable to work due to illness or disability
- caring for a child or adult
If you pay Council Tax you can claim for Council Tax Reduction on the same form.
Send your completed form to:
Newham Benefits Service
PO Box 23504
If you can't print the form we will send you a paper copy. Email firstname.lastname@example.org or call us on 020 8430 2000.
Filling in the form
The form looks long, but we need to ask a lot of questions to make sure everyone gets the right amount of benefit.
Claiming Housing Benefit with other benefits
- Income Support
- Jobseeker's Allowance
- Employment and Support Allowance
- Pension Credit.
Proof of identity and evidence
Original documents we needSend us your form even if you don't have the original documents. If you delay sending us your form you could lose money. If we need more information from you we will write you to tell you what we need.
- birth certificate, marriage/divorce certificate, separation or annulment papers (in your current name)
- passport (current and valid) or National Identity Card
- medical card
- gas, electricity, phone or water rates bill, but not a mobile phone bill, in your name for the last quarter
- driving licence (photo card current and valid) - full or provisional
- cheque card or credit card or debit card
- certificate of employment in HM Forces or Merchant Navy
- letter from solicitor, social worker or probation officer
- Home Office standard acknowledgement letter (SAL1 or 2)
- Residence Permit or Aliens Registration Certificate
- Immigration and Nationality Directorate Travel Document.
National Insurance number
- P45 or P60
- letter from the Inland Revenue about tax
- pay slips or salary statement or works pension statement as long as they show your National Insurance number
- letter that the Department for Work and Pensions (DWP) has sent to you (not hand-written)
- National Insurance number card (not hand-written).
Documents you can provide copies of
- payslips (if you get paid weekly we require the last five weeks; if you get paid monthly we require the last two months payslips - no gaps)
- trading accounts for the last financial year if you are self-employed
- Income Support (IS), Employment and Support Allowance (ESA) or Jobseeker’s Allowance (JSA) decision letter, Pension Credit, Working Tax Credits, Child Tax Credits, other Tax Credits or pension notification letters
- evidence of any other income you or any member of your household receives must be declared and supporting evidence provided; if this information is not provided the highest deduction will be taken from your benefit.
- full name and business or residential (home) address of the owner of the property
- full name and business address of any agent
- date the agreement started
- amount of current rent payable
- what is included in the rent - for example heating, lighting, cleaning, water rates, meals, personal care, general counselling and support
- payment period or frequency - for example weekly, monthly, four-weekly.
Savings, investments, stocks, shares, property or any other capital
- bank, building society or Post Office account pass books or statements (the last two statements for each account – no gaps)
- share certificates or dividend statements for stocks or shares or bonds
- evidence of any other savings and capital must be declared and supporting evidence provided.
Payments for child care and/or into a personal pension
- proof of payments made to childminder, nursery or after-school club and their registration number
- bank statements for proof of any personal pension contributions paid out or letter or statement from pension company.
- your personal circumstances and those who live with you
- your income and benefits
- any other money, savings or investments you have
- the income and savings of other people who live in your home
- how much rent you pay.
Council and housing association tenants
- 14% if you have one spare bedroom
- 25% if you have two or more spare bedrooms.
- have reached state pension age or
- are living in:
- housing association shared-ownership scheme
- caravan or houseboat
- exempt supported accommodation
- temporary accommodation provided by us because you are homeless.
- have rent arrears of eight weeks or more
- move out still owing rent and we owe you some Housing Benefit
- are having deductions for rent arrears taken from your Income Support, Jobseeker's Allowance, Employment and Support Allowance or Pension Credit
- are a vulnerable person and you cannot take responsibility for paying your Housing Benefit
- your claim is calculated under Local Housing Allowance rules and you can show us that you will have difficulty taking responsibility for paying the rent yourself.