Newham
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Road closure in Forest Gate - update We hope to open Green Street by midday tomorrow (30 August).

Pest control

Pests can spread diseases, spoil food, damage property and harm businesses. Our Pest Control Service helps residents and businesses in Newham and the surrounding areas.

Pest control officer investigating a property

Our pest control service​

We treat:
  • rats
  • mice
  • cockroaches
  • bedbugs
  • fleas
  • wasps
  • bees
  • pharaoh ants
  • garden ants
  • other insect pests
  • pigeons.

Rats

If you have rats in your home we will treat the problem quickly and for free. You can book an appointment for the next working day. If you have a live rat trapped inside a room, and you report it to us before 2pm on a working day, an officer will visit you on the same day.
 

Pest control for Newham council housing tenants

If you are a council housing tenant in Newham, we will treat mice and most insect pests as part of your service-level agreement. Contact us for an appointment.
 
 

Pest control in private property

If you live in a private property there is a charge for our service.
Type of pest​ ​No. of visits ​Charges from
(including VAT)

Rats​

-​ Free​

Mice*​

3​ £110​

Cockroaches*​

3​ £110​

Pharaoh ants*​

3​ £110​

Bedbugs​

1​ £130​

Fleas​

1​ £90​

Wasps and bees​

1​ £70​

Garden ants​

1​ £70​

Pigeons​

-​ Free survey and quote​

Other pests​

-​ Free survey and quote​

* Extra pest charge: if you have two or more types of these pests which need treatment at the same time, the charge for each extra pest is £30.00​

 

Pest control for landlords

We offer a reliable and cost-effective service. We will:  
  • answer your enquiry quickly
  • arrange treatment which works
  • give written reports on the work done 
  • advise you and quote for work to seal points where pests may enter
  • give you specialist advice and treatment for blocks of flats.
Call us for a quote. We also offer free surveys and quotes for annual contracts for a number of properties or for blocks of flats.
 
 

Pest control for businesses

We offer services to businesses. If you own a business, or you are responsible for pest control where you work, we will:
  • answer your enquiry quickly
  • inspect your property and suggest the right contract at a competitive price
  • report on the work we do and recommend improvements to keep pests away
  • advise you and quote for other work such as sealing points where pests may enter.
 

Pest Control Service standards

We aim to:
  • reply to you by 12 noon the next working day if you ring us out of office hours and leave a message
  • offer you an appointment for a first visit within five working days, except in the case of bedbugs, where you will need at least seven days to prepare your property for treatment
  • book you an appointment to treat rats on the next working day (if you wish)
  • offer an appointment on the same day if you ring to report live rats in your home by 2pm
  • advise you on all pest problems when you first contact us
  • identify specimens which you bring to us within five working days.
 

Contact the Pest Control Service

You can contact the Pest Control Service online, call 020 8430 4133 (Monday to Friday, 9am to 5pm) or email pestcontrol@newham.gov.uk.  
If you don’t know what type of pest is causing the problem, we can help. Bring a sample (in a see-through container) to the Pest Control Service at the address below. We will identify it and contact you to tell you how to treat it.
 
Town Hall Annexe – First Floor Reception
330–354 Barking Road
East Ham
London
E6 2RT  
 
Map showing location of the Town Hall Annexe
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Contact us

  • Pest Control Service
    Town Hall Annex – First Floor
    330–354 Barking Road
    East Ham
    London
    E6 2RT

    020 8430 4133

    Email us