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Essential maintenance this weekend to our Council Tax & Housing Benefit system ​Council Tax Account Balances and Housing Benefit information will be unavailable via MyNewham on Saturday 24 and Sunday 25 February 2018.

Customers can still make payments, but online account balances will not be updated until Monday 26 February 2018. We apologise for any inconvenience caused.​​

Food safety inspections

If you run a food business you must follow the law on food safety.

It is our responsibility to make sure that all food businesses in Newham follow the law.​

Food hygiene and food standards inspections

We will inspect your business at times to make sure the food is safe to eat, and that it is labelled and packaged correctly. We will inspect without notice, unless you run your business from home.
By law, if you run a food business you must have a plan for managing food safety, and you must base that plan on the principles of Hazard Analysis and Critical Control Point (HACCP)
The Food Standards Agency's (FSA) Safer Food, Better Business is a good example of a system for managing food safety based on the HACCP principles. It is suitable for many types of business.

What happens when we inspect your food business

When we inspect, we will investigate: 
  • your buildings, their layout and structure
  • your methods and management
  • general hygiene
  • cross-contamination (transfer of bacteria from one food item to another)
  • temperature control
  • the type of food you serve and how you make it 
  • any special cooking methods
  • whether you describe the food properly, including any allergens (ingredients which could cause allergic reactions such as nuts).
And there will also be checks to see that your staff are properly trained and that you keep proper records for your business.

How we rate food safety

Food hygiene rating scheme

After we inspect your business premises, we will rate it from 0-5 to show how closely you meet food hygiene law standards. 0 is the highest risk, 5 is the lowest risk. Find out more about the food ratings.

The food hygiene rating scheme helps people to choose where to eat out or shop for food, by giving them up-to-date information on food businesses in the borough.

You can search for ratings for local businesses on the Food Standards Agency website.

What happens after a food safety inspection?

After we inspect your business we will give you an inspection report. We may also send you a letter, telling you what, how and when to improve if necessary. You will then need to make these improvements and show us that you have.
Depending on what we find during inspections, we may also tell you what you need to do.

If we find serious problems with food safety

If there are serious problems we may send you a 'notice'. The notice is a document setting out how you are breaking the law, and what you need to do to meet the law. A notice can order you to stop using certain types of equipment or methods until you make improvements. We will inspect your business again to make sure that you have done what we asked.

If you do not do what we ask in the notice, we can prosecute you.
Find out more about food law inspections.

How to appeal against the findings of a food safety inspection

You can find details of how to appeal on the letter or notice we send you.
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Contact us

  • Food Safety Team
    First Floor - Town Hall Annex
    330-354 Barking Road
    E6 2RT

    020 3373 7709

    Email us