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Technical difficulties​We are currently experiencing technical issues with our online Housing Benefit, Council Tax Reduction & Council Tax form. Customers are currently unable to submit these forms to the Council. We apologise for any inconvenience caused and hope to have the fault rectified as soon as possible. Essential systems maintenance this Friday evening This website may experience intermittent disruption from 6pm tonight, Friday 16 August, while we upgrade our systems. We apologise for any inconvenience caused.​​​​​​

Benefits - tell us about a change

If your circumstances change you must tell us straight away because it may affect the amount of benefit you get.​​​​​​​​​​​​​​​​​​​​
A man and woman sitting on a sofa looking at a lapt top and receipts and a girl sitting on the floor

​Tell us about changes to:

  • Your home details: for example if you have moved home, if someone moves out or a new person moves in.
  • Your payments: for example a change to your rent or any service charges with in your rent (unless you are a Newham Council tenant)
  • Your circumstances and your partner’s circumstances: for example your name, your employment, the benefits you get, your income or savings
  • The people you live with: for example their name, their employment, the benefits they get, their income or savings.
  • Leaving your home temporarily: Tell us if you are going away from your home, even for a short period of time.
If you are already receiving Universal Credit and want to report a change in your circomstances you MUST contact the Department for Work and Pensions to report this change​, who will then inform us of your entitlement changes.
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