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Revenues and Benefits System will be unavailable this weekendCouncil Tax Account Balances, Housing Benefit information via MyNewham & our Online Housing Benefit/Council Tax Forms will be unavailable from 5am Saturday 14 December to 10am Monday 16 December, while we complete an essential migration and upgrade.

Customers can still make payments, but online account balances may not be updated until Tuesday 17 December, we apologise for any inconvenience caused.​

Water quality

Find out who to contact if there is problem with your water supply.

​Public water supplies

Thames Water supplies drinking water to Newham. It is responsible for water quality and for repairs to the supply system.

Reporting water problems

If you have a problem with your water, or you want to report a leak, contact Thames Water directly.

Drinking water quality: useful websites


Private water supplies

A private water supply is any water that is not supplied by a water company, usually a spring or well, so it is not a ‘mains’ supply.
There are currently no private water supplies in Newham.
For general information about private water supplies, go to the Drinking Water Inspectorate website.
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