Zero tolerance

Newham Council has zero tolerance for abusive behaviour towards our staff.

Our staff are committed to treating everyone with respect. We ask that you show them respect too.

If you behave in an intimidating or violent way to our staff, you may be:

  • Banned from using council facilities and services
  • Prosecuted by the police.

If you become concerned about the behaviour of a member of Newham Council staff, please ask to speak to a manager or use our complaints procedure.