Changes in rent, telecare and other charges from April 2021
If you are a council tenant, a tenant of Future NewHome, rent a garage or receive a telecare service from the Council, you will shortly receive a letter notifying you of the changes to your rent and other charges (if these apply to you) that will take effect from April this year. See our Changes in rent, telecare and other charges from April 2021 webpage for more information.
Changes to the way Council Tenants pay their Water Charges
From the 1 April 2021, there will be an important change to the way you will be charged for water and wastewater services. See our Changes to the way Council Tenants pay their Water Charges webpage for more information.
Revenues & Benefit system will be unavailable
Any Online forms linked with our Revenues & Benefit System will be unavailable from Saturday 6th March from 5am until 10am on Monday 8th March, this is due Year End Processing being carried out.
Customers can still make payments online, but account balances may not be updated until Tuesday 9th March, we apologise for any inconvenience caused.
National lockdown is now in effect
Stay at Home: Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do. See our Coronavirus information and advice for residents webpage for more information and guidance.