How we assess your hearing
To assess your hearing, we ask you to provide a copy of an audiogram.
The audiogram should provide measurements for both ears. It measures in decibels your ability to hear sounds at different frequencies.
We look at the decibel (dB) readings on the audiogram at 250, 500, 1000, 2000 and 4000 Hz. We then take the average (mean) value of these 5 readings. If the average decibel level (for both ears) is 70 dB or above, then you would qualify for a disabled freedom pass. This would mean that you have been classed as having severe and profound hearing loss in both ears as described in the Transport Act 2000.